3998 Certificate in Advanced English (CAE) courses delivered Online

This course is suitable if you work or want to work as a teacher/trainer/tutor in Further Education Colleges, adult and community education, the voluntary sector, commerce, industry, the public sector or HM forces.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Level 3 Diploma | 20-in-1 Bundle | CPD Accredited | 20 PDF Certificates + Transcript Certificate| Lifetime Access

One out of every ten children and young people suffers from mental health issues. These issues include depression, anxiety, and conduct disorder and can often directly respond to circumstances in their lives. The Young Peoples Mental Health Level 2 course aims to provide you with a more in-depth understanding of mental health conditions that affect children and young people, mental health legislation and guidance, risk factors that may affect mental well-being, and the impact that mental health concerns may have on young people and others. Enrol today and get started on your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes By the end of this Young Peoples Mental Health Level 2 course, the learner will be able to: Understand the concept of children and young people's Mental Health. Explain factors that may affect children and young people's Mental Health. Understand Children and Young People's Mental Health Concerns. Know the Impact of Children and Young People's Mental Health Concerns. Support Children and Young People with Mental Health Concerns. Why Choose this Young Peoples Mental Health Level 2 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ----------------------- Other 14 courses that are included with our Young Peoples Mental Health Level 2 Bundle Course Course 01: Drug and Alcohol Awareness Training Course 02: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course 03: Level 5 Mental Health First Aid Certification Course 04: Level 3 Diploma in Healthcare Support Course 05: Level 5 Mental Health Care - MCA and DOLS Course 06: Level 2 Award in Awareness of Dementia Course 07: Level 2 Certificate in Preparing to Work in Adult Social Care Course 08: Level 5 Diploma in Family Support Worker Course 09: Level 3 Award in Health and Social Care Course Course 10: Level 2 Youth Work Certificate Course Course 11: Level 2 Safeguarding Children Training Course Course 12: Equality and Diversity Course 13: Diploma in Mastering Psychology Course 14: Mental Health Support Worker Others Benefits of this Young Peoples Mental Health Level 2 Bundle Course Free 15 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [Note: Free PDF certificate will be provided as soon as the Young Peoples Mental Health Level 2 Course is completed] Course Curriculum Module 1: Understand Children and Young People's Mental Health in Context Module 2: Understand Factors Which May Affect Children and Young People's Mental Health Module 3: Understand Children and Young People's Mental Health Concerns Module 4: Understand the Impact of Children and Young people's Mental Health Concerns Module 5: Understand How to Support Children and Young People with Mental Health Concerns Assessment Method After completing each module of the Young Peoples Mental Health Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Young Peoples Mental Health Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This comprehensive online Young Peoples Mental Health Level 2 course is ideal for people seeking a qualification to help them increase their knowledge of mental health in children and young people for personal reasons or to support progression onto further qualifications and into relevant employment in the health and social care or education sectors. Requirements There are no specific requirements for this Young Peoples Mental Health Level 2 bundle course because it does not require any advanced knowledge or skills. Students who intend to enroll in this Young Peoples Mental Health Level 2 course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Anyone who wishes to begin a career in childcare, teaching, or working with people who have mental health problems should take this Young Peoples Mental Health Level 2 course. Certificates Certificate of completion Digital certificate - Included

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Boost Your Career By Enrolling In This Meteorology Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Meteorology and boost your career, then take a step in the right direction with this industry-standard, comprehensive Meteorology bundle of courses, which are well organised. This Meteorology bundle includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, expert assistance, and a FREE courses assessment. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Meteorology package, you will not be charged any extra fees. This Meteorology Bundle Package includes: Course 01: Certificate in Meteorology at QLS Level 3 10 Additional CPDQS Accredited Premium Courses - Course 01: Environmental Health Course 02: Environmental Law Course Course 03: Diploma in Geology Course 04: Environmental Engineering Course 07: The Basics of ArcGIS for Hydrology Course 08: Remote Sensing in ArcGIS Course 06: Carbon Literacy Knowledge Course 05: Land Management Course 09: Egyptology Course 10: Gemology Success becomes a lot simpler with this Meteorology bundle package, which allows you to monetise your skills. This Meteorology bundle is appropriate for both part-time and full-time students and can be completed at your own pace. This premium Meteorology bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Meteorology are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Meteorology Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! Course 01: Certificate in Meteorology at QLS Level 3 Module 01: Introduction Module 02: The Atmosphere Module 03: Clouds and their Development Module 04: Precipitation Module 05: Natural Hazards Module 06: The Solar System Module 07: Climate Change and Global Warming Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Meteorology at QLS Level 3 exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Meteorology at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Meteorology at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). Certificate Accredited by CPDQS Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Boost Your Career By Enrolling In This Investment Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Investment and boost your career, then take a step in the right direction with this industry-standard, comprehensive Investment bundle of courses, which are well organised. This Investment bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Investment package, you will not be charged any extra fees. This Investment Bundle Package includes: Course 01: Certificate in Investment Training at QLS Level 3 10 Additional CPDQS Accredited Premium Courses - Course 01: Investment Banking Course 02: Intermediate Economics Level 6 Course 03: Xero Accounting & Bookkeeping Course Course 04: UK Tax Accounting Course Course 05: Anti-Money Laundering (AML) Course 06: Import/Export Processing Course 07: Financial Analysis Course Course 08: Stock Trading Psychology Course 09: Ultimate Microsoft Excel for Business Bootcamp Course 10: Commercial Law Success becomes a lot simpler with this Investment bundle package, which allows you to monetise your skills. This Investment bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Investment bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Investment are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Investment Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! Course 01: Certificate in Investment Training at QLS Level 3 Module 01: Introduction Module 02: Types and Techniques Module 03: Key Concepts Module 04: Understanding the Finance Module 05: Investing in Bond Market Module 06: Investing in Stock Market Module 07: Risk and Portfolio Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Investment Training at QLS Level 3 exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. You can explore the following career opportunities- Manager Analyst Administrator Negotiator Associate Director Adviser Officer Consultant Accountant Actuary Banker Certificates Certificate in Investment Training at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Investment Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). Certificate Accredited by CPDQS Digital certificate - £10

Certificate in Food Preparation and Cooking Level 1 is a comprehensive course designed to equip learners with essential knowledge and skills in food safety. It covers critical topics such as food hygiene legislation, identification of food safety hazards, hazard control, and personal hygiene for food handlers.