652 Business Communication courses delivered Online

Learn Speed Reading Certification Whatever your occupation, learning to read and assimilate written information will put you at a great advantage. However, reading quickly is not easy. Most people struggle to read more than a couple of hundred words per minute. This course will teach you speed reading techniques that will help you process information at a rapid rate, thereby improving your performance at work or college. You will Learn: Why the reading methods you learned at school can reduce your reading speed How to help your eyes move more quickly across the page How to hone in on the most important words and phrases within a piece of text Why and how to track your success When speed reading is and is not appropriate Benefits of Taking this Course If you have to read a lot of information as part of your job, this course will help you get through it at a much faster rate If you are a student, this course will help you study and revise information more efficiently If you work in an education or training field, this course will help you understand why some students learn at a faster rate than others If you want to develop your knowledge of any topic, this course will help you become well-informed within hours or days, as opposed to weeks or months

Communication Barriers in the Workplace Certification Difficulties in the workplace are often a result of communication issues. Barriers to communication are specific items that hinder the exchange of ideas, information, or thoughts. Learning how to address these issues can help you improve the productivity and efficiency of your working environment. This course will be looking at six of the most common workplace communication barriers, including interpersonal, physical, cultural, language, gender and status barriers, as well as how to identify and overcome each. You Will Learn: What the most common communication barriers in the workplace are How communication barriers affect the workplace and your team How to identify and address relevant communication barriers How to be more effective at communication Benefits of Taking This Course You will be able to identify communication barriers relevant to your workplace Your knowledge will guide you in overcoming these barriers You will learn to look at communication from different perspectives Your actions will lead to more productive and efficient teamwork in the workplace

The most effective method to Write Better Emails Certification In the present quick moving, data driven society, there is no getting away from email. Near 3.8 billion individuals across the globe use email consistently for everything from staying in contact with loved ones to guaranteeing that their business runs easily. Lamentably, in spite of the commonness of this innovation, very few individuals realize how to compose messages that convey data plainly, briefly or in a way that can be effectively perceived or tended to. This course expounds on the methodologies and procedures you can utilize to compose better messages. We start by setting out in detail the most ideal way you can guarantee that your message is perused and goes over plainly to your beneficiary. Then, we proceed onward to examining approaches to guarantee your email hangs out in the beneficiary's inbox, by giving you data you can use to make headlines that stand out. We at that point proceed onward to talking about the body of the email, telling you the most ideal approach to structure your substance. At last, we alert you on a couple of basic irritations numerous individuals experience when getting email, to assist you with keeping away from them. You Will Learn: Why legitimate spelling and sentence structure ought to be preferred over emoticon and text-talk Step by step instructions to make a title that will stand out enough to be noticed The most effective method to zero in on the body of the email to guarantee your message goes across well Why quickness is a urgent ability to realize when drafting messages The "lethal sins" of email composing Advantages of Taking This Course: Figuring out how to compose successful messages that impart your message obviously Understanding the means associated with developing a suitable headline Understanding why you need to zero in on being compact and clear altogether types of correspondence Figuring out how to utilize your email customer's unmistakable component appropriately Understanding what not to do when inspecting, composing and reacting to messages

Telephone Etiquette Certification Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job. This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master. We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it. Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor. Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. Learning a few essential skills can help you diffuse such a tough situation. You Will Learn: The role that the telephone plays in the modern workplace, and why telephone etiquette is still important How to prepare your 'telephone voice', so that your callers can take you seriously, while also feeling respected The importance of an informative greeting What not to say when you are on the phone The five key aspects of active listening Benefits of Taking this Course Being more confident when you or your frontline staff answer the phone Learning how to make your customers feel welcome at your company from their first point of contact Learning the three steps involved in dealing with a difficult caller Understanding the importance of empathy Learning tips and tricks on how to make any call easier

Communication Skills Certification Almost certainly, your business depends on correspondence with clients consistently; subsequently, having representatives with the correct range of abilities, to obviously and viably impart, is urgent to the accomplishment of your association. This Communication Skills Certification will give your representatives the entirety of the abilities and information that they need, to expand upon and improve their current relational abilities. What's Covered in the Course? The reduced down modules of this course offer the colleague an abundance of data about various kinds of correspondence style, why they are significant and how to improve proficient and individual correspondence. Here are a few instances of what they will realize: What high effect correspondence is and how to utilize it for most extreme business achievement; A manual for understanding your own correspondence style and tips on the best way to roll out sure improvements to it; Instructions to utilize great relational abilities in the working environment, to establish positive connections, make great expert connections and have an effect across various levels of the association; The significance of initial feelings and how to utilize relational abilities, to encourage great connections and rapidly and effectively construct affinity and trust; A portion of the obstructions to great correspondence and how to get around them; Why non-verbal communication is so significant, when adequately conveying, and pragmatic direction on the best way to utilize non-verbal communication to most extreme impact, in both the working environment and in close to home circumstances; Step by step instructions to utilize undivided attention procedures, to create compassion and a comprehension of others' points of view; Manners by which to manage negative practices in a positive way and rapidly pivot tough spots; Manners by which to inspire both positive and negative criticism and how to utilize input, for consistent improvement. What are the Benefits of the Course? Here are a portion of the numerous benefits that a worker ought to procure, when undertaking this seminar on relational abilities: You can be certain that your colleagues will have the necessary abilities and information, to plainly and successfully impart for your association; Representatives are effectively ready to join work and study, as there are no time cutoff points to finishing the course; The secluded design of this course permits students to learn at their own speed and keep on working while doing as such.

Communication Basics Certification Sound relational abilities are fundamental to your achievement in the work environment. Shockingly, numerous individuals think that its difficult to impart or interpret spoken and composed messages. This can offer ascent to contentions and misconceptions. This course will give you a knowledge into the mainstays of correspondence, and how you can utilize them to upgrade your connections at work and at home.   You Will Learn: The fundamental model basic all types of correspondence The most well-known issues that emerge during correspondence, and how to determine them Step by step instructions to manage struggle in the beginning phases Step by step instructions to utilize non-verbal communication to stress your message What to do in the event that you don't comprehend what another person is saying Advantages Of Taking This Course: Dependable correspondence is fundamental for all sound connections, so this course is pertinent to individuals working in any area In the event that you are liable for settling questions at work, this course will give you a knowledge into how strife can emerge in any case On the off chance that you train others as an aspect of your responsibilities, this course will assist you with making yourself clear rapidly and without any problem On the off chance that you work with individuals from assorted foundations, this course will help overcome any barrier by showing you how to function effectively with anybody

Decoding Direct/Indirect Messages Many of us go into situations with communication with no concept of the type of communicators we are. Some people are direct communicators and some are indirect communicators. Each type of communicator portrays different types of messages to others. In order to be a better communicator, both in your personal and professional life, you need to understand how to decode these messages. This course gives you an overview of both direct and indirect messages. It fully explains what each of these communication styles are and how people use them in both personal and professional settings. This course also covers how to use both direct and indirect messages in your communications with others and it gives specific scenarios that help you to easily see the differences between them. Finally, the course covers both the specific traits that each of these types of communicators have and it also covers how you can communicate better based on the type of communicator you are. You Will Learn: How to understand what direct messages are How to understand what indirect messages are How both direct and indirect messages are used during communication The traits of both direct and indirect communicators How to communicate with others based on your communication type Benefits of Taking This Course Learn more about the ways you can communicate with others Learn about what type of communicator you are and how you can better communicate with others Understand how to better communicate with people who communicate in a direct opposite manner than you are used to If you are working in a business setting, you will learn how to understand how your colleagues communicate and how you can work together in a more effective way simply through communication If you are wondering how to more effectively communicate with others, this course gives tips about changing your own communication style

Emotional Intelligence Training

Communication: Understanding an Ever-Changing World (On-Demand) This program makes you think about the changes to the current environment and explore our ability to better communicate virtually by understanding the challenges, identifying skills and techniques, considering personality attributes and conducting virtual team meetings in a more effective and efficient manner. Getting Started Foundation Concepts Virtual Meeting Environment The Three-Step Process: Plan, Conduct, Close The Role of the Facilitator Communicating in a Virtual World Personality and Communication Styles Communication Challenges Virtual Teams Communication Summary and Next Steps

Communication: Understanding an Ever-Changing World: On-Demand This program makes you think about the changes to the current environment and explore our ability to better communicate virtually by understanding the challenges, identifying skills and techniques, considering personality attributes and conducting virtual team meetings in a more effective and efficient manner. What You Will Learn At the end of this program, you will be able to: Understand today's communication challenges Conduct a virtual meeting effectively and efficiently Identify key communication skills and techniques Utilize personality types to improve communications Getting Started Foundation Concepts Virtual Meeting Environment The Three-Step Process: Plan, Conduct, Close The Role of the Facilitator Communicating in a Virtual World Personality and Communication Styles Communication Challenges Virtual Teams Communication Summary and Next Steps