Even if you have completed a level 3 NVQ or a previous version of the wiring regulations, you still will have to prove you are conversant with the current standards. So therefore, keeping up to date with the latest wiring regulations satisfies these requirements. Although the BS 7671 can be a tricky book to navigate, our course has been designed in such a way as to ensure that you will have the knowledge to identify and find the topics covered in each of the relevant parts of the book. Further information can be found here: C&G 2382-22 BS7671 18th Edition — Optima Electrical Training (optima-ect.com)
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Gain comprehensive knowledge and practical skills for safe and effective fine-bore nasogastric tube insertion with our healthcare professional course.
Gain comprehensive knowledge and practical skills for fine-bore nasogastric tube care and feeding with our healthcare professional course. Learn techniques, considerations, and patient care for enteral nutrition, medication administration, and gastric decompression.
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This course will enable you to bring value to the business by putting data science concepts into practice. Data is crucial for understanding where the business is and where it's headed. Not only can data reveal insights, but it can also inform - by guiding decisions and influencing day-to-day operations.
The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution